Features
Multiple
Lines - Answers
1 - 3 lines simultaneously and each line can be turned on/off
separately to allow calls to pass through. All lines may have
the same message or each a different message. All messages can
be downloaded with one call. Each line can be set separately to
answer on 1 to 9 rings. In the ring through mode, the caller
hears on-hold programming while the phone is ringing through to
the party. Also, the handler message can be repeated and
a time interval set between repeats. The Call Handler allows special
phone company services, such as caller ID.
Volume
Control - Unit
has a volume control that can be changed remotely or locally.
Local control of the volume can be deactivated.
Plug
and Play -
Dealer can preload the unit with messages in flash memory and
ship the unit ready to plug and play.
Call
Counter - Each
line has 3 counters that can count up to 99,999 calls and can
be retrieved either locally or remotely.
Built-in
On-Hold -
Equipped with a built-in on-hold capability. The On-Hold message
can be recorded locally or remotely during the same call that
other messages are recorded. On-Hold shares the nonvolatile flash
memory with the Handler messages and night answer message. The
On-Hold message can also be outputted to the On-Hold port of the telephone
system.
Night
Answer - Can
be programmed for night answer with 24 hour clock. In night
answer the unit answers the call, plays a night answer message,
and hangs up or forwards the call.
Auto
Pass Through
- In the event of a power failure, the unit automatically
takes itself off line so calls can be answered without interference.
Security
Code - There
is a dealer-definable 5 digit security code with "three times
you're out" software to prevent unauthorized entry. Code is held
permanently in flash memory.
Auto Connect
- Anytime
a line is not occupied with an incoming call, users may call
out. Unit automatically removes itself from the line.
Auto Hang-up Detect - Anytime a caller
hangs up before the call is answered by user, the unit detects
the hang-up and instantly resets for the next call.
Zero
Gap - When recording a production, the unit records the
silence at the start and end of recording. However, the on board
computer has the intelligence to go back and delete
the silence leaving zero gap in the loop.
Brownout
Protection - In the event of a brownout, a drop in the power
will not damage electronics or cause improper operation. Also,
recordings in flash memory are unaffected by brownouts.
Applications
Retail/Restaurant
-
The Call Handler can answer up to 3 telephone lines and give
a pre-answer message. At the end of the message, the Call Handler
will ring through to the telephone/telephone system. During the
ring time the unit has the ability to play On-Hold programming.
Most businesses can use it to pre-condition callers' buying thoughts.
Multi-Port
DVR - Flash
memory and 64K sampling makes this an excellent multiple port
digital announcer with endless uses. (ACD/UCD Announcements -
Movie Theatres - Information Lines - Weather Lines.
Night
Answer - The Call Handler has a clock built in, so it
can automatically go into night answer mode at a preprogrammed
time. In night answer mode the unit answers the call, plays a
night message and hangs up or forwards the call as programmed.
Call
Filtering - In applications where a business receives multiple
calls requesting routine information, the Call Handler can be
used to give callers this information. This reduces the number
of routine information calls employees have to answer.
Technical
Specifications
Sample
Rate: |
64
kbps (effective 96 kbps). |
Recording
Time: |
2
minutes to 32 minutes (model dependent). |
Flash
Memory: |
Nonvolatile,
unaffected by power interruptions of any duration. |
Recording
Method: |
Remotely
from any touch tone phone or locally by using the key pad and
following the LCD instructions. Unit will download messaging
from a handset or tape player. Recording is automatically
started and stopped with 4 seconds of silence. |
Power
Source:
|
10V
AC UL approved adaptor (included) |
Ring
Detection: |
AC
Ring, DC Ring, square wave ring. |
Trunk
Line Type: |
Loop
start or ground start and will automatically accommodate normal
or reverse polarity lines. |
Serial
Port: |
Unit
uses a standard RS232 port for communications to printers
and other devices. |
Warranty
Upon
receipt, the manufacturer will repair or replace, at its option,
for a period of three years from the date of installation, any
system that proves defective in materials or workmanship. The
manufacturer is not liable for indirect, incidental, or consequential
damages in connection with the use of this product. This limited
warranty does not include labor for installation or removal of
unit.
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